Beanstalk

Read, Grow, Succeed

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Beanstalk Privacy Policy

1 Introduction

Beanstalk (Beanstalk) is committed to working with schools to provide the highest quality and best value reading support. In order to achieve our vision of ‘a nation of confident children, literate for life’, we are dependent on the generosity of our supporters. We are committed to protecting your privacy and the personal information we obtain about you, whether you are simply visiting the Beanstalk website, or are a reading helper, an individual, school, charitable trust or company interested in financially supporting Beanstalk.This Privacy Policy (together with our terms and conditions) sets out the basis on which any personal data or information we collect from you, or that you provide to us, will be processed by us.

We will collect and use individual user details only where we have a legitimate reason and are legally entitled to do so in accordance with data privacy laws including the UK Data Protection Act 1998 (the Act). For the purposes of the Act, the Data Controller for the Beanstalk website is Beanstalk, Central Office, Third Floor, 6 Middle Street, London EC1A 7JA. Beanstalk is a registered charity (Charity No: 296454) and a company limited by guarantee in England and Wales (Company number: 2101719). 

2 What information will Beanstalk collect?

We collect information through your use of the Beanstalk website <www.beanstalkcharity.org.uk> (the Beanstalk website) including when you register with the Beanstalk website, make a donation, complete a volunteer or other online application form, carry out a transaction using a Beanstalk commission code, sign up to a Beanstalk scheme, event or other online services such as our e-newsletter, Twitter feed, Facebook or Vimeo group, [discussion forum], sales promotions or competitions, or when you report a problem with the Beanstalk website.

Apart from the volunteer application process which may request detailed personal and/or sensitive information from you, the information retained by us will usually be your name, contact details, date of birth, bank account details to process donations and whether or not you are a UK tax payer so that Beanstalk can claim gift aid. Where we request other sensitive personal data from you, we will provide you with clear notice of this and an explanation as to why the information is needed.

Please be aware that if you contact us by telephone, letter, fax, email or via a social media website (e.g. Facebook, Twitter, Vimeo or via Skype), we may keep a record of that correspondence. 

If you login to the Beanstalk website using a Facebook, Twitter or Vimeo login, you grant permission to Facebook, Twitter or Vimeo to share your user details. This may include your name, email address, user name, date of birth, location and any other information you have chosen to share according to your Facebook, Twitter or Vimeo account settings. This information will be stored securely on the Beanstalk website.

Please note, in order to monitor browsing activity and user patterns, we may also retain details of your visits to our site including traffic data, location data, web logs and other communication data and the resources that you access. We may also collect information about your computer, such as your IP address, which is a unique identification number allocated to each individual computer or other network device.

3 How will Beanstalk store my personal information?

Beanstalk uses the information we collect about you in order to understand more about how our website is used, and to be able to send you communications that may be of interest to you. 

When you share your personal information on the Beanstalk website, you are sharing that information with Beanstalk alone, unless you have given us your permission. For example, when you donate or complete an online Beanstalk application form, the data we collect from you may be transferred, processed and stored with third parties some of whom may be based outside the EEA. These third parties maybe assist us in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual obligations to ensure your data is treated securely and in accordance with this Privacy Policy. By submitting your personal data, you agree to this process. 

All the information you provide to us will be stored on secure servers and any payment transactions will be encrypted. We will do our best to protect your personal data, however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of donations for at least seven years

4 How will Beanstalk use my personal information?

Beanstalk will use your personal information in a number of ways including:

(a) To monitor and improve the services we offer on the Beanstalk website. 

(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have agreed to receive it. 

(c) To respond to any correspondence you have entered into with us whether by letter, email, fax, social media or other means and contact you in relation to donations, application forms or other online content you have signed up for;

(d) To carry out our obligations arising from any contracts entered into between you and us.

(e) To invite you to participate in surveys, research or other interactive features.

(f) To notify you about any changes or updates to our service, that may affect you.

 Beanstalk may, from time to time, ask you to complete surveys that we use for research purposes, however you do not have to respond to these.

5 Will Beanstalk disclose my information to anyone? 

 We will only use your personal information for the purposes for which it was obtained, unless you have given us your permission to share that information with others. With your permission, we will only share your information with selected third parties. 

 Selected third parties may wish to use your data to provide you with information about goods or services which may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain tick boxes on the forms and web-pages we use to collect your data.  

 The Beanstalk website may make available third party services or contain links to and from the websites of advertisers or affiliates such as Amazon, Give as you Live and eBay. Any information which is collected by Beanstalk when you access a third party service is processed under this Privacy Policy. Information collected by third party operators themselves is governed by their own privacy policies and we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 We will keep your personal data confidential except where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing) or in order to enforce or apply our terms and conditions and other agreements, or to protect the rights, property, or safety of Beanstalk, our users, or other third parties. 

 If you post or send offensive or defamatory content to or anywhere on the Beanstalk website, we may use your personal information to prevent such behaviour. Where Beanstalk reasonably believes that you are or may be in breach of any of laws, we may use your personal information to inform relevant third parties such as your internet provider or a law enforcement agencies about the content.

 In order to provide you with a good service, Beanstalk reserves the right to disclose your personal information to other group companies, including its subsidiary Beanstalk Trading Limited in accordance with section 1159 of the UK Companies Act 2006.

6 Use of cookies

 We use cookies in order to track the number and frequency of individual visitors to the Beanstalk website. This helps us improve your browsing experience and general access to our site. For more information about cookies and managing them, including how to turn them off, see our Cookies Policy

7 Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8 Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate and significant, notified to you by e-mail.

9 Legal information and contacting us

All questions, comments or requests regarding our Privacy Policy are welcomed and should be directed to the following address: Beanstalk, Central Office, Third Floor, 6 Middle Street, London EC1A 7JA or email address info@beanstalkcharity.org.uk.